When booking tickets please make the BASS operator aware of your access requirements. You will be asked to give the operator information to provide you with best possible seats available.
To obtain a Disability Car Park you must have a Disability Parking Permit displayed in the window of your vehicle. The Adelaide Festival Centre has 9 disability spaces that can be pre-booked through BASS on 131 246 or at one of the BASS Outlets. Bookings must be made no later than 12pm the day before the park is required.
The Festival Centre’s Overture Program commenced in August 1989 as an audience development initiative. The objective was to increase attendances at performances and events in the Centre’s venues, by those people who may otherwise be unable to attend.
The program promotes access to those members of the community who for social and economic reasons are otherwise unable or unwilling to attend. To qualify for the program participants must be members of a registered not-for-profit organisation with an objective for the achievement of social justice for a disadvantaged group within society.
The Festival Theatre, Dunstan Playhouse and Her Majesty's Theatre have a hearing loop facility, this is limited to particular seats in the venues.
Please speak to a BASS operator when booking to ensure you select seats in the hearing loop allocated area.
Audience members who require hearing assistance are now able to enjoy the show with everyone else via the Beyerdynamic Hearing System. In the Festival Theatre, Dunstan Playhouse and Space Theatre patrons are able to borrow a small transmitter pack with the choice of either an inductive neck loop (for use with a hearing aid with a t-setting) or a set of headphones (for patrons without a hearing aid or a hearing aid without a T-Setting) to amplify the performance. (Patrons can also bring their own headphones if they desire.)
Transmitter packs are available on a first served basis. Patrons should arrive at least half an hour before the performance to collect their pack from the Information Desk in the Drama Centre or Concierge Desk in the Festival Theatre Foyer. Patrons will be required to leave a driver's licence or some form of photo ID as deposit until the pack is returned.
This technology upgrade was made possible due to generous donations by individuals and organisations to the Adelaide Festival Centre Foundation.
Festival Theatre: Stalls Row W has removable seats to accommodate patrons who wish to remain seated in their wheelchair or to allow ease of access to transfer to a theatre seat.
Dunstan Playhouse Theatre: Boxes 1 and 4 plus selected seats in Stalls, row L have removable seats to accommodate patrons who wish to remain seated in their wheelchair or to allow ease of access to transfer to a theatre seat. Space Theatre: Patrons with a wheelchair and those unable to manage stairs can be seated on balcony or floor level dependent on venue configuration.
Space Theatre: Patrons with a wheelchair and those unable to manage stairs can be seated on balcony or floor level dependant on venue configuration.
Her Majesty's Theatre: Patrons who wish to remain in their wheelchair or transfer to a theatre seat will be positioned in the Stalls at the end of Rows C or K. Access to the auditorium is via Stage Door off Pitt Street.
Please contact BASS on 131 246 to request access seating and inform the operator of your requirements. Online Access bookings are not available at this time.
AUDIO DESCRIPTION AND TOUCH TOURS
The Audio Description Service provides valuable access to, and enjoyment of live theatre for those patrons who are blind or vision impaired. Audio description is a live commentary for people who are blind or vision impaired that paints a picture of the action taking place during the performance.
Designed to enhance the experience of blind and vision impaired patrons, the audio description service provided by Access2Arts, includes preshow audio introductory notes, a touch tour prior to each audio described performance and cast and creative credits available in Braille and Large Print.
Preshow audio introductory notes are available prior to the date of the performance on the presenting company’s website or by requesting an audio cd. . Patrons will explore the space, and may handle selected props, costumes and furniture during a guided or tactile TourTour prior to the live performance.
Headsets can be collected in the venue foyer before the performance. With an audio introduction normally starting 15 minutes before the start of the performance.
State Theatre Company SA offers two Audio Described performances during each season and the annual Adelaide Festival offers audio description of selected performances. A number of other presenters offer audio description at venues within the Adelaide Festival Centre.
Originally a joint initiative of the Royal Society for the Blind, the Adelaide Festival Centre Trust, and the State Theatre Company of SA, the audio description service is now delivered by Access2Arts who run a professional audio description service in South Australia.
This valuable free service has opened up the world of live theatre for many theatre patrons who would otherwise miss out, and would not attend the theatre with family and friends.
Patrons can book through BASS by requesting an "Audio Description Headset". Tickets can be booked on (08) 8400 2220.
For more information on audio description and to request pre-show audio on cd please contact Access2Arts email firstname.lastname@example.org or Telephone: 0498 707 563 (Voice/text).
ASSISTANCE DOG FRIENDLY
Every theatre and event/function area of the Adelaide Festival Centre is guide dog friendly.
Are available in the foyers of the Festival Theatre and Dunstan Playhouse. Her Majesty's Theatre disability toilet access is via Stage Door off Pitt St.
DISCOUNTS AND CONCESSIONS- COMPANION CARD
Many presenters at Adelaide Festival Centre are Companion card Afffiliates. Check when making your booking.
Access ramps and bridge locations: Please refer to the Festival Centre venue map.
Car park: A lift is available with access to both levels.
Festival Theatre: A lift is located either side of the Festival Theatre auditorium with access to all levels.
Dunstan Playhouse: Yes, in main foyer.
Space: A lift is available with access to both levels.
The Bistro: Lift access is available via the Playhouse Foyer. Please request access at the Drama Centre Information Desk.
Artspace: No lift access. Ramp and bridge access is available - please refer to the Festival Centre venue map.
Please contact Stage Door on 8216 8724 if you need to borrow a wheelchair 'free of charge' when you attend your performance.
Further information about Access facilities and to book Access services please fax or write in your booking request to BASS, GPO Box 1269, Adelaide 5001 or fax 8231 0550. If faxing, need first and surname, address contact e-mail, credit card details with performance request and seating etc) or finally email@example.com (you can write your request there also)