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Attending an event
Before you attend an event, please read the Your Visit email sent to ticket buyers to make sure you’re up-to-date with the latest guidelines. If you did not purchase your tickets, please ask the person who did to send you your pre-show email.
To avoid queues and congestion, please arrive no more than 15 minutes before the performance. Once inside, please take your seats in the auditorium.
With the high rate of vaccination in our community, we are no longer required to check your COVID-19 vaccination evidence at entry to our venues.
QR Code and manual COVID-19 check-in is no longer required for visitors to Adelaide Festival Centre venues.
At Festival Theatre, Dunstan Playhouse and Space Theatre - foyer bars are open 90 minutes before the performance.
At Her Majesty's Theatre - foyer bars are open 45 minutes before performances.
Drinks and light refreshments are available.
To help reduce congestion, please consider sending one person to the bar for drinks.
Please note: a 12% surcharge applies on Sundays and Public Holidays on all food & drinks. Adelaide Festival Centre is a cashless venue.
Only bags smaller than A3 will be permitted into the venue. Backpacks are not permitted.
Please note: Adelaide Festival Centre is a cashless venue.
Cloakrooms are available at the Festival Theatre, Dunstan Playhouse and Space Theatre. It’s not available at Her Majesty’s Theatre. Bags larger than A3 or backpacks as they will not be admitted into the theatre
Hand sanitiser stations are throughout back and front of house areas. Patrons are encouraged to wash their hands and sanitise frequently.
There is an onus on personal responsibility for the health and wellbeing of everyone:
- Do not come to the theatre if you have cold or flu symptoms. Contact 131 246 to discuss your tickets.
- Wash your hands often and cover coughs and sneezes in your arm.
- Wear a mask and keep 1.5m from others wherever possible in foyers and queues.
- Keep up to date on your COVID-19 vaccinations.
- If you are vulnerable, talk to your doctor about what is appropriate for you.
SA Health guidelines inform all seating arrangements and venue capacities. For most performances, you will be seated with patrons immediately next to you.
Adelaide Festival Centre has a comprehensive Covid-19 Risk Assessment and Management Plan for prevention, preparedness, response, and recovery.
Adelaide Festival Centre management will continue to take advice from SA Health and adapt to the developing situation.
If you are seeking information on COVID-19 visit health.gov.au or call the Australian Government Department of Health Coronavirus Information Line on 1800 020 080.
Ticket FAQs
Adelaide Festival Centre abides by the following rules:
- For children’s shows: age 12 months and under - no ticket required.
- For all other shows: age 2 years and under - no ticket required (where attendance is permitted for children based on age restrictions).
All ticketholders impacted by venue closures will receive a refund in full once the event is cancelled.