General Ticket Information
How to book tickets to your favourite events.
- Novel Coronavirus (COVID-19) Update: Performances Suspended -
Following the declaration of a Public Health Emergency in South Australia, all Adelaide Festival Centre venues will remain closed until it is safe for us to reopen and welcome audiences back.
Please visit this page for the latest updates and information regarding refunds and cancellations.
Online
Adelaide Festival Centre
Tickets are available online through this website, just follow the Buy Tickets prompts from the event page.
BASS
Tickets also available through BASS.
Founded in 1977, BASS is owned and operated by Adelaide Festival Centre and is one of South Australia's major ticketing agencies.
By Phone
Contact Centre
131 246 (Mon - Fri, 9am to 5pm)
From Monday 23 March the BASS Contact Centre will be open Mon - Sat, 9am-5pm
Groups
08 8205 2220 (Mon - Fri, 9am to 5pm)
In Person
Festival Theatre Box Office
The Festival Theatre Box Office is currently closed (see here for more details)
Outlets
Please visit BASS outlets for a full list of all BASS outlet locations and opening hours
In Writing
Mail: BASS Bookings, GPO Box 1269, Adelaide SA 5001
All tickets sold are subject to BASS's Terms and Conditions of Sale.
Ticketing Fees
Transaction Fee
A one off, non refundable, service and handling fee of $8.95 applies per transaction; this is regardless of the number or value of items purchased.
As an organization with close ties to the local community, the Adelaide Festival Centre Trust (trading as BASS South Australia) relies heavily on the support of the community who attend events at our venues and any other venues we provide ticketing services for. We receive support from the South Australian government, but in order to deliver the diverse arts programs we are committed to each year, we must raise a significant amount of our operating costs through our own commercial activity. The revenues generated by the application of a transaction fee are a direct support for the activities of the Adelaide Festival Centre and for the facilities we operate.
Exchange/Re-print Fees
Exchanging/re-printing tickets at the request of the customer will incur a transaction fee.
Safe Ticket Buying Resources
- Live Performance Australia's Safe Tix Guide
- Australian Ticket Scalping Laws Summary
- Live Performance Australia's Consumer Guide
- Live Performance Australia's Safe Tix Video