General Ticket Information
How to book tickets to your favourite events.
Events at Adelaide Festival Centre venues will be held in accordance with SA Health direction and we will provide updates via website, social media, and direct communication with ticket buyers.
Please visit this page for the latest updates, information and FAQs.
Online
Adelaide Festival Centre
Tickets are available online through this website, just follow the Buy Tickets prompt from the event page.
Tickets are also available through BASS.
By Phone
Contact Centre
131 246 (Mon - Fri, 9am to 5pm)
(Closed on Public Holidays)
Groups
08 8205 2220 (Mon - Fri, 9am to 5pm)
(Closed on Public Holidays)
In Person
Festival Theatre Box Office
Currently closed
Please call 131 246
email feedback@bass.net.au
Outlets
Please visit BASS outlets for a full list of all BASS outlet locations and opening hours
In Writing
Mail: BASS Bookings, GPO Box 1269, Adelaide SA 5001
All tickets sold via BASS are subject to BASS's Terms and Conditions of Sale.
All tickets sold via Ticketek are subject to Ticketek's Terms of Sale.
Ticketing Fees
Transaction Fee
A one off, non refundable, service and handling fee of $8.95 applies per transaction; this is regardless of the number or value of items purchased.
As an organization with close ties to the local community, the Adelaide Festival Centre Trust (trading as BASS South Australia) relies heavily on the support of the community who attend events at our venues and any other venues we provide ticketing services for. We receive support from the South Australian government, but in order to deliver the diverse arts programs we are committed to each year, we must raise a significant amount of our operating costs through our own commercial activity. The revenues generated by the application of a transaction fee are a direct support for the activities of the Adelaide Festival Centre and for the facilities we operate.
Exchange/Re-print Fees
Exchanging/re-printing tickets at the request of the customer will incur a transaction fee.
Safe Ticket Buying Resources
- Live Performance Australia's Safe Tix Guide
- Australian Ticket Scalping Laws Summary
- Live Performance Australia's Consumer Guide
- Live Performance Australia's Safe Tix Video